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19.09.2017: Ankündigung Veröffentlichung

Dollard, M. F., Dormann, C., Tuckey, M. & Escartin, J. (in press). Psychosocial safety climate (PSC): Enacted PSC for bullying and psychological health problem reduction. European Journal of Work and Organizational Psychology.


Bullying at work has profound effects on both the individual and organization. We aimed to determine if organizational psychosocial safety climate (PSC; a climate specific to worker psychological health) could reduce workplace bullying and associated psychological health problems (i.e., distress, emotional exhaustion, depression) if specific procedures were implemented (PSC enactment). We theorized that PSC enactment mechanism works via psychosocial processes such as bullying mistreatment climate (anti bullying procedures), work design (procedures reduce stress through work redesign), and conflict resolution (procedures to resolve conflict). We used two-wave national longitudinal interview data from 1062 Australian employees (Australian Workplace Barometer project) and structural equation modelling to explore relationships over 4 years. PSC Time 1 predicted enacted PSC and reduced bullying four years later. PSC Time 1 was indirectly negatively related to poor psychological health Time 2 through enacted PSC and bullying. Bullying Time 1, also gave rise to procedures (resistance) which in turn reduced bullying Time 2. Our findings suggest a multi-component approach to reduce or prevent bullying. Procedures (to reduce psychosocial hazards) that emerge in a high PSC context can be effective in reducing worker mistreatment. Building PSC and a strong climate for psychological health, and enacting PSC is fundamental to bullying prevention.

30.08.2017: Besetzung des Sekretariates

Liebe Studierende,

Das Sekretariat von Frau Prof. Zlatkin-Troitschanskaia ist vom 04. – 11.09.2017 nur am 05.09. von 13.00 – 16.00 Uhr und am 07.09. von  9.00 – 12.00 Uhr urlaubsbedingt besetzt.

22.08.2017: Ankündigung Veröffentlichung

Dormann, C., Demerouti, E., & Bakker, A. B. (in press). A Model of Positive and Negative Learning: Learning Demands and Resources, Learning Engagement, Critical Thinking, and Fake News Detection. In O. Zlatkin-Troitschanskaia, G. Wittum, & A. Dengel, A. (Eds.). Positive Learning in the Age of Information (PLATO) - A blessing or a curse? Wiesbaden: Springer.



This chapter proposes a model of positive and negative learning (PNL model). We use the term negative learning when stress among students occurs, and when knowledge and abilities are not properly developed. We use the term positive learning if motivation is high and active learning occurs. The PNL model proposes that (a) learning-related demands and resources contribute to learning engagement and burnout, (b) that learning engagement improves critical thinking, which (c) should enhance students' abilities to detect fake news. Two studies demonstrate the validity of the learning engagement and burnout constructs, and learning-related demands and resources as possible antecedents. Also, critical thinking mediates the effect of learning engagement on fake news detection. Still, 30.30% of the students believed more in fake news than in real news. We discuss implications of the PNL model for the design of learning conditions.

22.08.2017: International PLATO Conference

The newly established international research program “Positive Learning in the Age of Information” (PLATO) led by Prof. Dr. Olga Zlatkin-Troitschanskaia at the JGU Mainz was launched with an international conference which took place at the Helmholtz Institute in Mainz from 28th - 30th of June. During the PLATO conference, current research was presented and discussed from a variety of areas including computer science, communications, linguistics, mathematics, neurosciences, education, philosophy, psychology as well as other fields related to the phenomenon of negative learning in the digital age. The program included several keynotes by excellent international and national researchers such as Prof. Luciano Floridi from the Oxford Internet Institute. For more information, see the conference websiteSWR media library ,and the PLATO website .

22.08.2017: Ankündigung Veröffentlichung

In context of the newly established international research program “Positive Learning in the Age of Information” (PLATO) the special issue is being published.

Zlatkin-Troitschanskaia, O., Wittum, G. & Dengel, A. (Eds.) (in press). Positive Learning in the Age of Information (PLATO) - A blessing or a curse? Wiesbaden: Springer.

17.08.2017: Ankündigung

Christian Dormann ist von der University of South Australia für weitere 3 Jahre zum Adjunct Professor in der Division of Education, Arts, and Social Sciences ernannt worden. Seine Aktivitäten umfassen die Einrichtung und Aufrechterhaltung von Verbindungen zu zentralen Forschungseinrichtungen und Forschern in Europa, die Betreuung von Mitarbeitern und graduierten Studierenden, sowie gemeinsame Forschungsaktivitäten in Europa und Australien. Während dieser Zeit werden alle Doktoranden und Studierenden in Mainz weiterhin in vollem Umfang betreut.

- 01.08.2017 Ankündigung Veröffentlichung

Afsharian, A., Zadow, A., Dollard, M. F., Dormann, C., and Ziaian, T. (in press). Should Psychosocial Safety Climate Theory Be Extended to Include Climate Strength? Journal of Occupational Health Psychology.


Psychosocial Safety Climate (PSC- climate for psychological health) is an organisational antecedent to work conditions articulated in the Job Demands-Resources model. We responded to calls for broader consideration of organizational climate in terms of both climate level and strength. We tested PSC level and strength as main and interactive predictors of work conditions, psychological health and engagement. Using multilevel analysis and cross-sectional data, the effects of unit level PSC constructs were investigated in 21 hospital work units (n = 249 employees) in Australia. The correlation between PSC levels (measured at the unit mean) and PSC strength (measured as unit -1×SD) was moderate and positive suggesting that ceiling effects of PSC scores were not problematic. PSC level was a better predictor, than PSC strength or their interactions, for job demands (psychological and emotional demands), job resources (e.g., skill discretion, organisational support), and health (emotional exhaustion). For engagement, the interaction was significant — improving engagement, therefore, benefits from high levels of PSC and PSC strength within the work units. So, in answer to the research question regarding PSC theory extension – “it depends on the outcome”. Research limitations are acknowledged and the potential of the PSC model to guide the reduction of workplace psychosocial risk factors and the negative consequences is discussed.

14.07.2017: Besetzung des Sekretariates

Liebe Studierende,

Das Sekretariat des LS Dormann ist urlaubsbedingt vom 17.7. – 21.7.2017 geschlossen und vom 24.7. – 28.7.2017 dienstags und donnerstags von 10-12 Uhr geöffnet.

Die Sprechzeiten des Sekretariates von Frau Prof. Zlatkin-Troitschanskaia sind urlaubsbedingt wie folgt geändert:

Vom 17. – 28.07.2017 finden die Sprechstunden
am 18.07. von 14.00 – 15.00 Uhr
am 20.07. von 10.00 – 11.00 Uhr
am 25.07. von 10.00 – 13.00 Uhr statt.

16.06.2017: Ankündigung Veröffentlichung

Dormann, C., Brod, S., & Engler, S. (in press). Demographic Change and Job Satisfaction in Service Industries – The Role of Age and Gender on the Effects of Customer-Related Social Stressors on Affective Well-Being. Journal of Service Management Research.


Major changes in the working environment during the last decades have been the increased economic importance of the service sector, the aging workforce, and the growing proportion of women in the workforce. The aim of our study is to investigate how customer-related social stressors (CSS) interact with employees’ age and gender regarding employees’ affective stress reactions. We used a middle-term panel study across one week and a sample of police officers (N = 108) having everyday encounters with citizens. Results showed that CSS elicited changes in police officers’ negative affect, and this effect was moderated by gender and age. In particular, older police officers tend to react with weaker increases in negative affect than younger officers do. Similarly, female officers reacted less intensively to negative encounters with citizens than male officers. Results are discussed in terms of their implications for personnel selection and placement, for training, and for team composition.

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